Refund Policy

Refund Policy

It is highly recommended to make sure of the stock availability before making any payment. Online payment will be received through SSLCOMMERZ digital payment gateway. Additional gateway charges will be applicable with online payment. If any payment needs to be refunded it may take 07-10 working days and it may even cost you additional charges, additional fees that are deducted during the payment will not be refunded in a refund request. All payment terms and rights will be reserved by SSLCOMMERZ. Please read carefully the SHOPPING POLICY (ORDER PROCESS) in detail before making any transaction.

Refunds may take 7 to 10 working days or longer for online payments after product returns for specific reasons.

Refund charges are not applicable in the case of BKash / Online / POS payment refunds.

In the case of a courier, the buyer must not receive the product from the courier if the product is broken or the packet is torn. If the buyer receives the product damaged in the courier, it should be done at his own risk and no complaint will be accepted later in this regard.

 Note: Refund timeline excludes weekends and public holidays. The Voucher discount code can only be applied once. The leftover amount will not be refunded or used for the next purchase even if the value of the order is smaller than the voucher value.